The cost of a missed call

What are missed calls
costing your clinic?

Revenue missed each month

A$0

Stop missing calls

Your weekly plan

One receptionist.
A fraction of a salary

10 calls / week

A$24

A$2.50 per extra call

Includes
  • One week free trial
  • After hours coverage
  • Busy line coverage
  • Full Cliniko integration
  • Conversational speed
  • 3+ concurrent calls
  • Fully customisable
  • 10+ Australian voices
  • Free setup and continuous improvement
  • No lock-in contract. Cancel anytime.
Most popular

25 calls / week

A$49

A$2.00 per extra call

Includes
  • One week free trial
  • After hours coverage
  • Busy line coverage
  • Full Cliniko integration
  • Conversational speed
  • 3+ concurrent calls
  • Fully customisable
  • 10+ Australian voices
  • Free setup and continuous improvement
  • No lock-in contract. Cancel anytime.

50 calls / week

A$79

A$1.80 per extra call

Includes
  • One week free trial
  • After hours coverage
  • Busy line coverage
  • Full Cliniko integration
  • Conversational speed
  • 3+ concurrent calls
  • Fully customisable
  • 10+ Australian voices
  • Free setup and continuous improvement
  • No lock-in contract. Cancel anytime.

Custom

Need more calls?

Higher volume or a setup that doesn't fit the plans here? We'll tailor one to your clinic.

Buyer's guide

Voicely vs answering service vs human

VoicemailAnswering serviceHuman receptionistAI receptionistVoicely
Available 24/7NoAfter hours costs extraNoYes
Works with ClinikoNoNoYesYes
Knows your clinicNoNoYesYes
Never a busy lineNoExtra fees at peakNeeds more staffYes
Consistently gentleNoVaries by agentVaries by the dayYes
Typical costFreePer call, scales upFull salary + on-costsFrom A$24 / week

Four ways to answer your clinic's phone, compared.

How much does Voicely cost?

Your first week is free. After that, after hours cover starts at A$24 a week for 10 calls, with larger plans as your volume grows. Full time is quoted per clinic, since it depends on your size and how many calls you take. No lock-in contract on either plan. Cancel anytime.

How are calls counted on my plan?

Calls under 10 seconds don't count towards your usage, so you never pay for accidental dials. If you go past your limit, Voicely keeps answering and the extra calls are billed at your plan's per-call rate. If you go over regularly, we'll suggest a larger plan, which works out more affordable per call.

Can Voicely replace a receptionist?

On the phones, yes. It books, moves and cancels appointments in your calendar, and answers the questions patients call about, at any hour of the day. At the front desk, no. Most clinics run Voicely alongside their team.

How is this different from an answering service?

An answering service takes a message for you to action in the morning. Voicely finishes the job while the patient is still on the phone. It books, moves or cancels the appointment in your Cliniko calendar before they hang up.

Does it sound robotic?

No. You pick your favourite voice and your agent will be tuned for fast, snappy replies, so your calls never stop feeling like natural conversations. Interrupt it mid-sentence and it stops and listens.

Is it worth it for a small clinic?

Especially then. With a small team, one missed call is a lost patient. Voicely makes sure every call is answered, day or night.

Still weighing it up? Ask us directly

Let your phone
answer itself.

Let's discuss the best plan for your clinic over a quick call. First week free. No lock-in contract.

Prefer to talk? Call +61 411 131 939