We learn your clinic
A short call to understand your services, practitioners and how you like things done.
AI Receptionist for Physiotherapy Clinics
Never missanotherPatient Call
Secure, Reliable and Always on. Our AI Receptionist is built for physiotherapy clinics to handle bookings, and patient questions, every hour of every day.
On every call
The data
Why every call counts
71%
of patients say getting an appointment quickly or after hours is a top factor when choosing a provider
Accenture ↗How it works
Live in days, not months
We train your agent
Your receptionist is trained on the details from that call plus your website and policies, so it sounds like someone who's worked at your clinic for years.
You go live
Forward your number and you're live. Every call is answered, and no booking is missed.
Capabilities
Fully automated front desk for modern clinics
10+ authentic Australian voices, optimised for the lowest possible latency
Fully customisable to your prefrences
On 24/7 and supports up to 3 concurrent calls
Fully integrated with Cliniko
Continuously reviewed, getting sharper every week
Data handled per Australian privacy law, encrypted throughout
FAQ
Questions clinics ask
What is Voicely?
Voicely is an AI receptionist built for Australian allied health clinics. It answers every patient call 24/7, books, reschedules and cancels appointments directly in Cliniko, answers common clinic questions, and transfers to your front desk when a call needs a human.
Does Voicely work for physiotherapy clinics?
Yes. Voicely is built for Australian allied health clinics, including physiotherapy, and books straight into Cliniko.
Which practice management system does Voicely work with?
Voicely integrates directly with Cliniko. It checks practitioner availability, finds or creates patient records, and finalises bookings, reschedules and cancellations in Cliniko, without your front desk lifting a finger.
Is patient data kept private and secure?
Yes. Patient data is handled in line with the Australian Privacy Principles and encrypted throughout. Voicely transfers anything sensitive, such as insurance, billing or medical questions to your team rather than handling it itself.
How much does Voicely cost?
Voicely offers both full time and after hours plans, with no lock-in contract. See pricing.
What constitutes as a call on my plan?
We don't count calls under 10 seconds, so accidental dials never consume your plan usage.
What happens if we exceed our plan's call limit?
Voicely never stops answering your calls, and we won't charge you extra fees if you occasionally exceed your plan's usage limit. If your usage consistently exceeds your current plan, we'll reach out and recommend a more suitable plan for your next billing period.
Can Voicely handle more than one call at once?
Yes. Voicely supports up to 3 concurrent calls, so patients never wait on hold or hit voicemail, even at peak times or after hours.
How long does it take to get started?
Most clinics are live in days. We learn about your clinic on a short call, train your agent on your services, practitioners and policies, then you forward your number and go live.
What happens when a call needs a human?
Voicely transfers the call to your front desk. Routine bookings and questions are handled automatically; insurance, billing and medical questions are passed to your team.
Still have a question? Ask us directly →
Let your phone
answer itself.
Let's discuss the best plan for your clinic over a quick call.
Prefer to talk? Call +61 411 131 939